What is Unified Comms & Voice?
Unified Communications & Voice services integrate multiple communication channels, such as voice, video messaging and collaboration tools into one efficient platform. These solutions can boost productivity, improve engagement and allow for flexible working for businesses of all sizes.
Our Unified Comms & Voice Servicves:
Unified Communications
Contact Centre
Unified Communications
Unified Communications (UC) is a system that combines voice, video, instant messaging, presence and collaboration tools into a single platform.
Key Features & Benefits:
Integrated voice, video and messaging
Future-proof communications
Enhanced reliability
Receptionist console
Real-time analytics
Contact Centre
A contact centre is a centralised system that manages customer interactions across multiple channels, including phone, email, live chat and social media. This type of system boost productivity and allows businesses to deliver high-quality customer service and support.
Key Features & Benefits:
Omnichannel routing
Real-time analytics and reporting
Scalable solutions
AI-driven automation and self-service
Advanced call routing and IVR functionality
Trusted Unified Comms & Voice Vendors:
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0344 243 5555
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