We’re back with our seventh episode of Channel Corner with James Drake.
This month, we’re focussing on unified communications (UC) following the launch of our new 8x8 Pay As You Go service, giving our partners the flexibility to build fully bespoke UC packages tailored to their customers needs.
In this episode, James answers:
“Why should resellers add unified communications to their portfolio?”
Additional Revenue Stream
Unified communications provides a strong, recurring revenue opportunity along side your other services. If you’re already selling related services, adding UC isn’t a stretch, it will compliment what you already do and increases the revenue from your customers and be a natural extension rather than a complete change in direction.
You’re Already an Expert
If you’re selling voice services, then you already understand the fundamentals. UC builds on this, integrating voice, video, messaging and collaboration tools into one seamless platform, meaning you won’t be starting from scratch, you’re just increasing your expertise.
Follow Your Competition
In this fast-paced environment, if you’re not offering unified communications, someone else will be. Customers expect communication tools that support hybrid working, mobility and collaboration. Adding UC helps you stay competitive and positioned as a strategic partner rather than just a supplier.
Collaborative Environment
Unified communications is a collaborative environment. Modern UC platforms integrate directly with Microsoft Teams and other collaboration tools you may already provide. With desktop apps, softphones and mobile integration, UC fits naturally into today’s flexible working environments.
The Demand is There
As workplaces modernise and hybrid working continues to evolve, the demand for scalable, flexible communication solutions will only grow. The market is highly competitive, which means vendors are always innovating and creating better services with improved functionality.
Unified communications is constantly developing, with new features and capabilities emerging all the time. At Eclipse Wholesale, we work with a range of voice and communications experts to ensure our partners have the support and tools they need to succeed. With the launch of our 8x8 Pay As You Go service, partners can now create tailored UC solutions that align with their customers requirements, all backed by our experienced support team.
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